Overall I'm very happy with the service. I had a 15 minute consultation with a dermatologist over video a week before I tried Glowism and with the dermatologist, I didn't feel like she took the time to explain as thoroughly as my aesthetician from Glowism. When I had my appointment with a dermatologist, the whole session felt rushed and I wasn't able to get my questions answered. There was no time to really discuss ingredients. With Glowism, I was able to ask a lot of follow up questions after the initial report. My aesthetician was really thorough and I am learning a lot about skincare specific to my needs.